Shipping policy
Bozztrezz Kollection Shipping Policy
Thank you for shopping with Bozztrezz Kollection!
Order Processing
- Orders are processed within 2–5 business days (excluding weekends and holidays).
- During sales, holidays, and new product launches, processing times may be slightly longer.
Shipping Time
- Standard shipping within the United States typically takes 3–7 business days after your order has been processed and shipped.
- Delivery times are estimates and are not guaranteed.
Tracking Information
- Once your order ships, you will receive a confirmation email with tracking information.
Incorrect Shipping Address
- Customers are responsible for providing accurate shipping information at checkout.
- Bozztrezz Kollection is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
- Bozztrezz Kollection is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
- If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
Damaged Orders
- If your order arrives damaged, please contact us within 3 days of delivery and include photos of the item and packaging.
Contact Us
For shipping questions, please contact:
shop.bozztrezzkollection@gmail.